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FAQs

What is the turnaround time for rush order?
Rush order’s turnaround time is within 6 to 8 hours.

What is your turnaround time? When will I get my file ready?
Standard turnaround time is within 24 hours but our quick delivery is usually within a few hours.

Are there any charges for minor editing?
No, there are no charges for minor editing for digitized files that were done by us. For the edits on digitized files worked by others or for major edits, we will charge you based on the effort required.

What kinds of formats can I upload for embroidery digitizing?
All major file formats can b upload.

What Embroidery digitizing software do you use?
We are using wilcom 9-10.

How do you guarantee quality of embroidery digitizing?
We have great knowledge of embroidery machines and its procedures hence we digitize embroidery designs accordingly which produce great stitching results ultimately.we ourselves in doing an exceptional job on small lettering.